1LINE Complain

Something has gone wrong.
Make your complaint count.

Tell us what happened in one paragraph. We rate your complaint strength, write the letter, build the timeline, and map the escalation route.

Tell us what happened.

Include who did what, when it happened, what you've already done and what you want. One paragraph is enough.

Listening… speak, then pause.

0 / 600

Quick check before we begin

Read your words once more. Words underlined in red may be misspelt. The clearer your words, the stronger your complaint.

What you get

01Complaint Strength rating — whether your case is strong, moderate or needs more evidence.

02What's missing — the one or two things that would strengthen your complaint before you send it.

03The complete strategy — letter, timeline, evidence list, escalation route and follow-up pack. £9.